Otter is an AI meeting assistant and transcription platform that the company calls a conversational knowledge engine, turning spoken conversations into searchable, structured records. It serves sales teams, educators, journalists and media producers, recruiters, and general teams who need accurate notes from meetings, lectures, interviews or calls, and its customer list includes organizations such as Salesforce, Harvard, Amazon, IBM and NBC Universal.
A user can send an AI agent into a video call, record directly from a desktop app without a bot joining, or upload existing audio and video, and Otter generates a real-time transcript with speaker recognition, a summary of decisions and action items, and, on sales calls, live coaching tips. An AI Chat feature lets users ask questions across past meetings and connected apps, meetings can be grouped into channels by team or project, and CRM integration keeps call notes and follow-ups in sync automatically. The system also connects to outside AI tools such as Claude and ChatGPT through an MCP server.
Otter offers a free Basic plan with unlimited meetings and integrations for Zoom, Google Meet, Teams and Slack. A paid Business plan, with a seven-day free trial, costs about $19.99 per user per month and adds several thousand monthly transcription minutes, collaborative editing and unlimited file uploads, while an Enterprise plan is available with custom pricing.
Listed 1 month ago by MakerVote editors · Updated September 2026 · 8 clicks
