Zapier is an automation platform that connects thousands of applications so teams can build workflows and AI agents without writing code. It functions as a control plane for AI use across an organization, linking AI models to everyday business tools while giving IT departments oversight of what those connections are allowed to do. It is aimed at businesses that already have AI spread across multiple teams and want a central place to manage and secure it, from small operations teams up to enterprise IT departments.
The platform links more than nine thousand applications and lets teams build autonomous agents that handle tasks such as lead scoring, document processing, and support ticket routing. Administrators can define exactly which actions are allowed in each connected app, block personal accounts from touching business systems, and stream activity logs to monitoring tools such as Datadog for auditing. It also supports the Model Context Protocol so assistants like Claude and ChatGPT can call Zapier-connected tools, and lets developers add custom AI apps through a software development kit.
Zapier offers a free way to start building workflows, with paid and enterprise tiers for organizations that need more usage, governance controls, or dedicated support; specific plan pricing is not listed on the homepage and enterprise deployments require contacting sales.
Listed 2 months ago by MakerVote editors · Updated September 2026 · 28 clicks